28-07-2017 17:23
Can't buy movie pass will not validate.
28-07-2017 19:20
@Anonymous User wrote:
Can't buy movie pass will not validate.
@Anonymous User
Hi Ryan, what seems to be the issue, what errors are you recieving? have you ever had a cinema pass before you may still have one active, check in your passes section of your account.
28-07-2017 19:30
@Anonymous User wrote:
Can't buy movie pass will not validate.
@Anonymous User
Hi Ryan 🙂
We are sorry to hear you are having issues purchasing a movies pass 😞
If you woudnt mind answering some questions for us so we can get a better understanding of what is happening ?
Can you provide the exact error message you are getting ?
Tell us what device you are using to purchase your pass ?
Do you have any other passes with us and do they work ok ?
Are you able to log into your account ok ?
Are you trying to purchase the pass via our mobile app or an internet app like google chrome / safari ?
We look forward to hearing back from you so we can get this fixed 🙂
Thanks Kymberly (From The Now TV Team )