21-10-2016 15:13
Hi,
I just got the notification about the kids tv pass expiring so I logged on to pay it.
Every time I click the Buy button I get the following message :-
This is taking too long...
I have my payment details entered.
Is there a fault?
Regards
21-10-2016 16:05
I am getting the same message. Have been trying all day to renew and getting it every time.
23-10-2016 14:33
Sorry to hear that you're also getting this @Anonymous User
Is it working for you now too?
Thanks,
Ryan
NOW TV Team
23-10-2016 14:53
yes i managed to get it sorted the following day albeit i was up early and perhaps noone else was trying so not internet traffic?
24-10-2016 15:43
Can't purchase it here
holidays + ill child + kid channel down = Ahhhhh!
any solutions ?
if i can get a month voucher some online would that work ?
26-10-2016 13:00
Hi @Anonymous User,
Thanks for posting.
Please take a look at my response to your other post about this here.
Thanks
Simon
NOW TV Team
26-10-2016 14:26
Replied (in other post)
thanks
26-10-2016 15:00
i havebeen tryin for 2days tobuy kids pass and it would not let me, tried changing account details but the website would not accept ut,please whats going on? thanks
31-10-2016 16:37
Hi @Anonymous User
Thanks for getting in touch with us. I was very sorry to hear that you were having Kids pass woes.
I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂
Cheers!
Rob
NOW TV Team
21-10-2016 16:22
Seems to be working again now.
Cheers