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Anonymous User
Not applicable

Cannot buy kids pass

Hi,

I just got the notification about the kids tv pass expiring so I logged on to pay it.

 

Every time I click the Buy button I get the following message :-

 

This is taking too long...

NOW TV might be too busy or unavailable at the moment. Try refreshing your browser.

 

I have my payment details entered. 

 

Is there a fault?

 

Regards

 

9 REPLIES 9
Anonymous User
Not applicable

I am getting the same message.  Have been trying all day to renew and getting it every time.

Anonymous User
Not applicable

Sorry to hear that you're also getting this @Anonymous User

 

Is it working for you now too?

 

Thanks,

 

Ryan
NOW TV Team

Anonymous User
Not applicable

yes i managed to get it sorted the following day albeit i was up early and perhaps noone else was trying so not internet traffic?

Anonymous User
Not applicable

Can't purchase it here Smiley Sad

holidays + ill child + kid channel down = Ahhhhh!

 

any solutions ?

if i can get a month voucher some online would that work ?

Simon-J
Community Manager
Community Manager

Hi @Anonymous User,

 

Thanks for posting.

 

Please take a look at my response to your other post about this here.

 

Thanks

 

Simon

NOW TV Team

Anonymous User
Not applicable

Replied (in other post)
 thanks

Anonymous User
Not applicable

i havebeen tryin for 2days tobuy kids pass and it would not let me, tried changing account details but the website would not accept ut,please whats going on? thanks

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. I was very sorry to hear that you were having Kids pass woes.

 

I've dropped you an e-mail about this, please keep an eye out in your Inbox/Spam folders 🙂

 

Cheers!

 

Rob

NOW TV Team

Anonymous User
Not applicable

Seems to be working again now.


Cheers