17-07-2015 10:01
17-07-2015 10:03
@Anonymous User I'm sure an agent will see your post and get in contact, alternatively you can speak to live chat to do something now. Visit this help page and click the Contact Us button at the end of the article.
17-07-2015 14:43
Hi @Anonymous User
Sorry about that 😞
I'll get this looked into and will send you an email shortly.
Birgit
NOW TV Team
17-07-2015 23:08
Me Too Not happy at all I cancelled the film paqckage BEFORE it was due to start charging yet Ive been charged 9.99 3times once on the 14.06.15 twice 14.07.15 I left Virgin Media due to poor service like this!!!!!
19-07-2015 16:59
Hi @Anonymous User,
Sorry to hear about this.
I've sent you an email as this is an account related issue.
Hope that helps.
Thanks,
Rich
The NOW TV Team
09-01-2016 16:50
10-01-2016 11:14
Hi @Anonymous User
We are currently waiting for a reply from you. Please double check your email inbox and reply back.
If you have any questions, please let us know.
Birgit
NOW TV Team
22-01-2016 18:10
Hi. I've been charged 3 times for this month!!!! Please help
23-01-2016 17:17
Hi @Anonymous User
Thank you for your post.
I have emailed you directly regarding this
Regards
Sue
NOW TV Team
22-01-2016 18:19
I purchased a 2 month pass and registgeried it on 23.12.15, I have received an email telling me that it will finish tomorrow. Well what about the second month!!
Jude