18-09-2016 10:15
18-09-2016 10:45
@Anonymous User
Welcome to the forum.
Is it the live NOW TV channels you are trying to watch? If so you should be able to watch these by opening up the NOW TV app on your box (press NOW TV button on remote) and on the main menu going to Movies then Watch Live and choosing the channel you want to watch (similar process for Entertainment or Sport).
18-09-2016 11:52
@Anonymous User as @Andy has said for Now channels you go into the app and watch in the relevant section.
For freeview channels on the black box it is possible to watch live BBC on IPlayer and ITV channels on the ITV Hub. You can also make use of the Playto app (you need the Android app too which costs about £3.50 one off) and use Filmon.
The smart box includes a freeview tuner.