30-11-2014 12:54
Hi all,
I just bought a box with a 2 month movie promotion as part of the package (voucher code inside). I had to sign up to NOWTV since I'm new and had to choose a package option (so I chose the 30 day movie free trial).
Can I continue with my 30 day free trial and then at the end, apply the voucher code to get the 2 month of movies that came with the box (effectively getting 3 months of movies in total)?
Or, do I need to cancel the 30 day trial immediately (to prevent being charged at the end of the period) and apply the 2 month voucher code now?
Advice appreciated.
J
Solved! Go to Solution.
30-11-2014 13:52 - edited 30-11-2014 13:53
30-11-2014 13:46
Hi Andy,
Thanks for the reply. Just to be clear:
- the 30 day free trial that I had to sign up with will not automatically chrge me at the end of 30 days becuase I haven't cancelled before the end of the trial period?
- applying my voucher now means that my voucher will start today and I will get two months of movies (not 3 - 30 day free trial + 2 months of voucher).
- I am able to gte 3 months of movies by applying my voucher at the end of the 30 day period?
Regards
J
30-11-2014 13:52 - edited 30-11-2014 13:53
30-11-2014 15:16
Sorry for hijacking your thread OP'er.
I activated my box the other day and activated the 30 day free Movie trial,then i cancelled it soon after,so as i don't forget at the end of the month to cancel.
I will be getting a 2 month movie pass tomorrow,if i enter the code will i lose the 2 months when the free month trial expires?
George
30-11-2014 15:20
30-11-2014 15:49
@Andy_ wrote:
@Anonymous User
Welcome to the community.
No you will b fine, just follow exactly the same advice as above. When you get your voucher, apply it straight away, you will still be on your free trial until it expires, then you will go straight into your 2 month offer. If you don't want to continue with the service after your 2 month offer, just remember to cancel again when you are in the last month (don't cancel before the last month).
Hope that helps 🙂
Cheers mate.
George
30-11-2014 18:56
I AM SO ANGRY THE FACT I HAVE BOUGHT THE NOWTV AND I CANNOT USE IT AS I ONLY HAVE MAESRTO CARD AND NOWTV DONT ACCEPT IT ???? IM OUTRAGED TO SAY THE LEAST !!!!!!!!!!!!!!!
03-12-2014 17:25
03-12-2014 18:00
Hi @Anonymous User ,
Thanks for getting in touch, I'm very sorry to hear this.
Can you please send us a picture of the card where the code is supposed to be?
We'll then try our best to get this resolved.
Thanks,
Karl
NOW TV Team
05-12-2014 15:58
05-12-2014 16:41
Hi @Anonymous User
Thanks for posting.
I will send you an e-mail very shortly.
Thanks
Ranj
NOW TV Team