26-08-2016 18:22
So I'm watching SS4 and decide to change to SS1...guess what....it's only giving me movies!!! I dobn't want, pay for movies...I want SPORT.....NOW!! Christ! It costs enough without these f*ck*ps. And gjuess what.....there's no helpline!! Outstanding!
26-08-2016 18:26
mine has done the same, was working fine last night i came home just now put it on and its only showing the movies. cant find a phone number to ring them. if you manage to solve it can you let me know. thanks
26-08-2016 18:28
26-08-2016 18:33
i have tried resetting it turned my apple tv device off and back on and still nothing. cant even find a way to contact them
26-08-2016 18:30
Will do.....assuming it's within the next fortnight of course. I'm trying to do the right thing and pay for the content here. I might be having second thoughts about that if the service doesnt improve
26-08-2016 19:20 - edited 26-08-2016 19:21
This breaks so often it's as if it's being coded and tested in a kindergarten. No disrespect to kindergartens intended. Is this really backed by Sky TV? Just tried live chat and they say there is no issue ...
27-08-2016 9:22
27-08-2016 9:39
Thanks Dave, greatly appreciated. Just a pity that the customer service is non existent and we all have to muddle in to get a result. Not a great way to run a business IMO
27-08-2016 18:17
Hi Everyone,
We did indeed have an earlier issue on Apple TV when watching sports, we did notify customers of this via the status board and the issue was resolved at 10:46 this morning.
We understand some of you may still be seeing crashing on the app, if this is the case do let us know here or hop onto live chat where we can make a record of customers affected and continue to investigate.
Thanks
Simon
NOW TV Team
28-08-2016 11:07
@Anonymous User please note advise above from @Simon-J