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Anonymous User
Not applicable

‎07-05-2016 24:52

Now TV app won't play - error6

Hi,

Recently signed up to the entertainment trial and can't get the app to play on my android tablet - it merely says 'something has gone wrong error:6'.

 

Nexus 7 tablet using android version 6.0.1 updated today now TV version4.7.2

 

I've already deleted, uninstalled, turned notifications off and checked location is UK.

 

Need this resolved or we certainly won't be signing up to the service at the end of the trial. 

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2 REPLIES 2
Anonymous User
Not applicable

‎10-05-2016 15:13

Hi @Anonymous User

 

Just wondering if yourNexus tablet has been modified or rooted at all ?

 

Thanks

Andy

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Anonymous User
Not applicable

‎25-05-2017 11:03 - edited ‎25-05-2017 11:05

In response to Anonymous User's comment

I'm having a very similar problem.  Every 10 minutes the screen goes black and I get the following message: "Viewing Stopped, something has gone wrong, if the the problem persists please contact the online support team."  It's been happening consistently like clockwork for the past 2 days.  I'm using a Samsung Galaxy note 10.1 2014 edition tablet and my Netflix app works perfectly.

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