03-08-2015 9:43
27-10-2015 20:11
Hi @Anonymous User
Thank you for getting in touch, very sorry to hear you're unable to play out. The team are looking for a fix and it should be very soon. We will put this to the tech team who will be in touch as soon as it's been resolved. Apologies for any inconvenience caused.
Cheers
Ranj
NOW TV Team
29-10-2015 21:45
07-11-2015 20:06
I did too have the hdmi issue, and was told on hear by the usual suspects, that it was my tablet was a cheap from china, or high mod or rooted - but hey since Now tv updated their app, it now works, how strange (did my tablet increase in value) or changed contry of make? No
my guess is the bigger the company the bigger the mess up, still it seems to work now, for how long? is now tv guess,
07-11-2015 22:41
As far as I'm aware, connecting any make/model of Android tablet or phone to your television via HDMI is not supported when playing NOW TV content...
31-01-2016 15:28
I bought the device for my mother from tesco's just before christmas with a free 2 day pass to the sky sports. My verdict : awfull awfull awfull, it won't let you log in it wants your credit card details when the idea is know contract. Im taking it back to tesco's for a full refund as they are the point of sale. Should have known it was to goodto be true. If know joy from tesco's it small claims court to which the total cost is somewhat more £15 for box £65 court fee my time of 2 hour logging the paper work £215 pus £500 for miss representation for a product £ 795 and i will win will keep you posted
31-01-2016 15:37 - edited 31-01-2016 15:40
@Anonymous User wrote:I bought the device for my mother from tesco's just before christmas....
Hi and welcome to the forum,
Sorry to hear you're having 'no-joy' with your Now TV product. Which raises my question: -
Can you please confirm which make and model of Now TV device you purchased. Is it an Android device?
Cheers
31-01-2016 17:29
@Anonymous User
The terms and conditions for using a NowTV box are fairly straight forward
By supplying card details it doesn't mean you'll be charged anything ( except refundable 10p) if you do things properly.
Hope you get your refund from Tesco but your threat of small claims court gave me best laugh of the day.
07-05-2016 16:50
16-05-2016 18:55
I connected my nowtv box via HDMI to my TV - works perfectly.
I can connect my xbox via HDMI to my TV - works perfectly.
I can replace either with my ipad and get the message "does not support HDMI", which is patently ridiculous.
(iplayer, itv, 4od, netflix and amazon all work)
I got a deal on the box/subscription, will not be renewing when it's run out
17-05-2016 15:43
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear you're unhappy with the functionality of the iPad app.
Unfortunately, this function isn't available on iOS as this is a standalone device, different to the apps designed to function on televisions.
It also can be attributed to license agreements as NOW TV shows Live Programming from various studios.
I hope this helps clarify some of your questions. If you need any further help, please don't hesitate to get in touch.
Thanks
Rob
NOW TV Team