15-12-2019 9:06
My parents were supposed to be activated with nowtv fibre on Friday, but this hasn't happened. Upon speaking to a contact centre agent who agreed it wasn't active (dead line etc), he said it would be upto 5 working days to fix. My parents are in there 70s and heavily rely on their landline. Is there any escalation process with openreach to make this happen sooner? Thanks
Solved! Go to Solution.
15-12-2019 15:17
@Anonymous User
There is a number for the broadband team, check the link below you’ll find the number there.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
15-12-2019 15:17
@Anonymous User
There is a number for the broadband team, check the link below you’ll find the number there.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
27-12-2019 21:26
I have really bad eye sight how do I talk to someone from the company? Several apps arent working I cant figure it out on the maze of this. I cant have my inbox flooded with answers - are they even working today?