Struggling to pay

[Beth2]

I’m a single mum to a little girl, my bill isn’t due till the 15th however they’ve suspended my internet, I have no other way of watching tv or anything as I have no Ariel, I’m struggling to pay it is there any help I can get 

[Saint1976]

@Beth2 call the broadband team in the link below. It's a free number.

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

If you are receiving benefits and not already on a social tariff, ask if you can be switched to the social tariff. I'm sure Now would rather keep you as a customer on a lower tariff than lose you over a missed bill payment.

[BeckyM13]

Hi did you manage to get an extension on your payment and broadband put back on. I'm in same situation x

[gavs82008]

@BeckyM13 

Best to call the broadband team using the number provided by @Saint1976 to see if it's possible.