03-01-2023 15:06
So having tried to get through on phone for 45 minutes, been hung up on 3 times, and there's seemingly no other way to contact anyone to find out the price of my package with the calls package removed.
Does anyone have "Super Fibre" with no calls package, if so how much is it a month?
Though it appears my only option is to just sign up to a new provider and NowTV Broadband automatically gets cancelled (according to their online pages), as I can't get through to anyone to have Calls removed anyway.
03-01-2023 15:49
Try dropping support an email using the address in the below picture.
03-01-2023 16:23
I have a basic package which costs £21 pm - this means paying as you go for calls - not a problem if I just use a mobile. However, as I also use the landline for some calls, I have been trying to contact NOW to add "Anytime Calls" to the package - an extra £8 pm. However, it seems impossible to find an easy way to add this. Given that NOW is a comms company, I would have thought that that process could easily be done on-line.
03-01-2023 16:35
NOW is not a comms company, it’s effectively a streaming service powered by Sky with the option for FTTC broadband if it’s in your area.