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Sylvia1
Newbie

Ex customer trying to order Broadband but no option on account

Is there an easy way of getting a returning customer broadband package set up?

I have tried through my account and there is and error message and have already called but after the third person I spoke to I got cut off and they never bothered to call me back (which I thought they would at least do).

If there is something I am missing or someone that works at nowtv is checking the posts, please help

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Sylvia1 

Staff for broadband never come on here. See this link to explain the purpose of the forum.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Calling the broadband team is the only way around it if you're having browser issues. Worthwhile trying another browser or deleting the cookies and data?

FYI that I do not work for NOW, just a NOW customer trying to help