01-01-2022 11:11
Hi, I’ve just tried to sign up for broadband and sky sports package and the order has gone through but without sky sports, when I try to add sky sports it’s now going to cost me an £33 a month and not £25 as offered. I want to cancel the order or speak to someone about resolving this but cannot.
not impressed with the initial contact with Now!
01-01-2022 11:23
@adnantea you can sign up to the sports membership separately to your broadband. The £25 a month for 4 months is still available.
https://www.nowtv.com/sports-purchase
Alternatively, you can contact the broadband team on the number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
01-01-2022 11:53
Thanks for the reply.
the offer was for broadband and sports for £46 for 12 months.
tried the phone number and get a message saying they are closed, no indication of when they are next open though!