23-01-2024 11:16
23-01-2024 11:17
Hub and house phone not workjng
23-01-2024 11:22
No chance of staff telling you on here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
Below are some standard things you can and probably have done before calling the team.
Have you done a factory reset to the router indicated in the link below?https://help.nowtv.com/article/improve-broadband-speed
This link also shows any planned outages as well wide spread faults.
https://help.nowtv.com/service-status
You need to call the broadband team. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Also when you report it and only when you report it you’ll no doubt be in line for compensation.
https://help.nowtv.com/article/auto-compensation
26-01-2024 15:52
Why have you marked your repeat of the problem as the solution, instead of crediting it to the post/person who actually solved it for you?