Cancellation

[disgruntled]

To Now Broadband

regarding

Mr D***** **********

Tel no ***********

To whom it may concern .

I wish to cancel my contract with you under the Consumer Contracts Regulation 14 day cooling off period.My first call to you was on the 21/09/23.

You have repeatedly not done as we had agreed over the numerous phone calls and without permission took £46.50 out of my account.

Under this regulation I expect you to refund the above money and not take any further monies from my account.

I expect written confirmation of this and copies of this letter will be available for any further action by my bank dispute team.

I look forward to your reply.

D ********** 

25/09/23

[gavs82008]

@disgruntled 

You have posted several times and the last thread you started you were told that support NEVER come on here.

You need to go back to broadband support and get them to sort it out. 

[Jayach]

Yes, this is an email forum, it is not a means of emailing Now.

[disgruntled]

I posted to show what I have sent Now.I'm sure they will still say they have received nothing from me.

Customer support is non existent.

[RoyB]

@disgruntled 

I see your other thread blows up in a shower of sparks…..