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Archbish
Newbie

Adding broadband to a second home

I have been trying to self service a new rolling monthly contract for a new home I have just bought, but because all my details are still for my previous house, when it comes to payment, there is a problem each time - I suspect it's because the card details don't match the installation address for the new property, but I cannot address that in the online workflow.  Could someone please either give me a number to call to sort this out, or advise me on how to self service?

Thanks Bish

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Archbish 

Use the ‘How to get in touch’ drop down when signed in to get the number to call.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

@Archbish 

Use the ‘How to get in touch’ drop down when signed in to get the number to call.

https://help.nowtv.com/get-in-touch/now-broadband-calls/managing-my-payments

FYI that I do not work for NOW, just a NOW customer trying to help