23-03-2015 19:11
Hi, I got a new apple TV today and i am trying to watch a movie but as the subject says im getting that error! After doing a few google searches I realised that Im only allowed to add a specific number of devices a month but in my situation I bought a ChromeCast and exchanged it for an apple TV so is there any chance I can register the apple tv? I've deleted two devices from my account and have two empty slots. Any help would be appreatiated thanks
23-03-2015 19:34
Hi @Anonymous User
Thanks for your post.
No worries, I can get this sorted for you 🙂
Keep an eye on your email inbox.
Birgit
NOW TV Team
28-04-2018 15:01
I have tried to add chrome cast to my devices and now it's saying too many devices added this month so I deleted some devices but now can't sign in on any of my devices
@Anonymous User wrote:Hi @Anonymous User
Thanks for your post.
No worries, I can get this sorted for you 🙂
Keep an eye on your email inbox.
Birgit
NOW TV Team
02-11-2018 14:15
Hi
we bought a now tv stick after having a box down stairs. Was all working fine for three days then I watched it on my phone today and all of a sudden the tv won’t play anything. Any chance my phone can be deleted and the tv re instated
thabks
02-11-2018 14:20
Hi @Anonymous User
Firstly go to My Account > Devices on here to see if you have any device swaps left this month and if so delete your phone off the list.
If you have no device swaps left, then jump over to live chat and ask them to reset all your devices on your account.
Link below to live chat.
17-10-2015 15:59
07-11-2015 21:42
07-11-2015 22:32
09-11-2015 17:29
Hi @Anonymous User,
Sorry to hear about the problems you've had.
Once you've registered your four devices, you'll be able to remove as many as you want but only add one. This could mean you're not using four devices, but still getting the device limit reached message.
However, I've reset your device slots so you should now be able to use 4 devices of your choice.
Hope that helps.
Thanks,
Rich
The NOW TV Team
13-11-2015 22:07
Hello,
Do you think you could reset my maximum devices as well, as I recently reset my account and some of the devices were old so I deleted them and now I have only one device that is on there yet it wont let me watch movies on my laptop. It pops up with a message saying that I've reached the maximum limit of my devices.
Thanks in advance