11-03-2016 18:27
Solved! Go to Solution.
11-03-2016 19:45
Hi @Anonymous User,
Sorry to hear this.
Are you in the UK and using a UK based Visa or Mastercard? Do you have at least 10p in the account?
If so, please double check the details you entered for your NOW TV account match those registered to the card.
If none of the above apply to you, please let us know what device, opertaing system, browser, etc... you're using to create your account?
Thanks,
Rich
The NOW TV Team
11-03-2016 19:45
Hi @Anonymous User,
Sorry to hear this.
Are you in the UK and using a UK based Visa or Mastercard? Do you have at least 10p in the account?
If so, please double check the details you entered for your NOW TV account match those registered to the card.
If none of the above apply to you, please let us know what device, opertaing system, browser, etc... you're using to create your account?
Thanks,
Rich
The NOW TV Team
11-03-2016 19:52
12-03-2016 13:00
Hi @Anonymous User,
Does sound like it was just a glitch with the iPad not saving all your details.
Are you all set up now?
If you have any questions please feel free to let us know.
Thanks,
Karl
NOW TV Team
12-03-2016 14:14
22-06-2016 20:42
There's an issue with my sign up I don't know what else to do I used my name but partners card as wouldn't take mine cud this be the issue
24-06-2016 14:32
Hi @Anonymous User
Did you manage to get this sorted ?
Thanks
Andy