Movie pass

[Anonymous User]

Can you please stop rolling over "month on month" my movie pass ?

[Andy]

@Anonymous User

Welcome to the forum. Have you tried cancelling the pass, as monthly passes always renew each month unless cancelled.

You can cancel your pass by going to your My Account > My Passes page http://account.nowtv.com/passes

You should see a list of any active passes you have on your account, with a cancel button next to them. Just click cancel and follow the steps all the way to the end.

[ukbobboy]

@Anonymous User

Hi JM

First, I am not a Now TV employee, just a customer like yourself.

Second, to stop your passes rolling over you must cancel them by going into My Account then My passes, situated in the green banner above (the banner maybe blue if using an android device).

And finally, rolling over your passes/payments, unless cancelled, is one of the conditions you have to agree to when accepting Now TV's T&Cs. 

UK Bob