13-04-2016 17:18 - last edited on 13-04-2016 20:10 by Karl-F
Its great to see that Mcdonalds are giving away free now tv passes to lucky winners who can find them. So far ive found 3. But after reading the now tv t&c regarding this promotion that you can win 1 x 2 Month movie pass. 1 x 2 Month entertainment pass and 1 x sports pass.
Im now left with a Now Tv Pass that I cashed in for movies but cannot use because ive already claimed a movie pass via this promotion.
So to one lucky person reading this. Im about to post the Now Tv Pass.
Take into account before using that you must not have a active sky movies pass running as you will unable to enter the pass.
Please reply to this post once the pass has been used.
<Voucher code removed>
14-05-2017 23:24
03-06-2017 23:10
04-06-2017 9:52
@Anonymous User
Welcome to the forum. There's more info on the promotion here
https://help.nowtv.com/article/mcdonalds-monopoly-win-win-2017
One possibility if you had the entertainment pass before is you may have applied the code to a different account and the old account is still renewing. Worth checking any other accounts you might have to see if the McDonald's code is on that. Alternately it's possible the McDonald's code didn't apply correctly and you could try applying it again if you still have it.
Worth cancelling the pass that you are being charged for so you don't keep getting charged, and if you still think you've been charged incorrectly, have another word with live chat and see if they can find another explanation for why your 3 month pass isn't there. Try live chat or you can send a message if you prefer. You'll find both options on this page-
https://help.nowtv.com/contact-us/mcdonalds-monopoly-win-win-2017
21-06-2017 22:41
I had a free pass from McDonald's promotion, and I used it.
I watched family guy Once or twice on an Xbox 360 which I no logner use, and I can't watch now TV on my PC, as there is no plug in for Linux.
I had an email on 19th May, saying this, however it never really implied that I was going to be charged. And I wasn't charged until over a month later.
It says my offer was going to end, and the monthly price was £6.99. It doesn't actually say I'm going to be charged £6.99 either. Really it should say "offer is due to end on May 24, 2017, and you will be charged the monthly price of £6.99". Very misleading.
The only evidence saying I was going to be charged was on an e-mail I recieved on 25 April, 2017 right at the bottom of the e-mail in very small print (Small enough I have to zoom in to see it).
Today though, on 21 June 2017, £6.99 was taken out of my account, over a month later with no warning. No e-mail saying I was going to be charged, I haven't even recieved an e-mail with a confirmication, nothing. It's like you have taken my money silently hoping I wouldn't notice.
Is there any way I can get a refund? I don't want to pay for a service which I am unable to use
Thanks
21-06-2017 23:04
@Anonymous User
There are a few clues in your post that does mentions about auto renew payment each month after your prize expires should you not cancel.
Here is some further details linked below about the McDonald's prize draw.
https://help.nowtv.com/article/mcdonalds-monopoly-win-win-2017
Firstly, i would cancel your entertainment pass by going to My Account > My Passes and follow the instructions on this link page below.
https://help.nowtv.com/article/how-do-i-cancel-now-tv
Then i would jump over to live chat and explain what's happened, they should be able to assist you further (contact live chat from the link below).
https://help.nowtv.com/contact-us/mcdonalds-monopoly-win-win-2017
29-04-2017 18:39
Just had my code come through from the mcdonalds 10 spares offer, and ha clicked to get the activate the pass in my emails (Like i have previously done), and the page is saying that the code is not recognised.
Any advice?
Need it for tomorrow as it the North London Darby.
Thanks in advance.
29-04-2017 18:49 - edited 29-04-2017 18:53
Hi @Anonymous User,
Perhaps the following information may be of use to you: McDonalds Monopoly Win Win game 2017
Along with the following 'Help Centre' article: Now TV voucher code not working
Cheers
23-06-2017 19:22
Hello,
I don't know where else to post this and the help centre here is terrible.
I took a McDonalds 3 month NOWTV free trial, didn't use it once and came back repeatedly to try and cancel the subscription so I wouldn't be charged. Every time I tried I would be met with technical difficulties specifically on the "My passes" section which according to this forum is the only place you can cancel a subcription. Today I have been charged the 9.99 despite my constant attempts to cancel and being met with "Nothing to display here". This is absolutely ridiculous, as if by magic once I had paid I was able to see my passes and have since cancelled it.
How can I get a refund? Do I need to get in touch with trading standards?
Cheers
23-06-2017 19:26
@Anonymous User
I would try speaking to nowtv live chat on the link below, hopefully they can assist you further.
https://help.nowtv.com/contact-us/mcdonalds-monopoly-win-win-2017
26-06-2017 20:32
Any idea what the opening hours are for this? every time I've tried theres been nothing there...