How were my new card details acquired?

[Anonymous User]

Sky (Now) TV  has taken a payment from my account, CARD not present, while I deliberately not renewed my account details and cancelled the service and the Direct Debit.

Please inform me how you aquired my new card details?

I do not have ANY other SKY service. 

This was a probing payment of 0.1 pounds. 

A payment was also taken on the 23/10/17 on the old card despite me having cancelled the direct debit. 

[Andy]

@Anonymous User

The 10p should just be a check to ensure your card details are correct, it might remain pending for a day or two but won't actually be taken. Payments are taken from the card details you have registered on your My Account > Payment Details page

https://account.nowtv.com/payment-details

If the card has recently been replaced (eg old one expired) then this might have been updated with NOW TV directly by the card issuer through Visa/Mastercard's Updater scheme. 

If you've had any payments for passes taken that you don't remember purchasing then have a word  with live chat, explain the situation and seeing if they can refund you and cancel any purchases. To get there go to the following help page

https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv

Also I'd also recommend setting up a payment PIN if you haven't already.
 
https://account.nowtv.com/payment-pin