29-05-2016 13:43
I have just bought a 1 month sports pass and the now tv box offer. I would like to start watching today (3pm) and am not able to sign in. The system is telling me to contact the help service but I can't find a phone number, there appears to be no live chat, and I don't know where to go from here. Is there anything I can do?
John
Solved! Go to Solution.
29-05-2016 13:56
Hi @Anonymous User
Thanks for your post and welcome to the forum. Have you tried signing in on any other devices? Hopefully the glitch with Live Chat is just temporary. Here's a quick link to it in case you want to give irt another try in a while. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
29-05-2016 13:56
Hi @Anonymous User
Thanks for your post and welcome to the forum. Have you tried signing in on any other devices? Hopefully the glitch with Live Chat is just temporary. Here's a quick link to it in case you want to give irt another try in a while. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
Hope this helps
29-05-2016 14:51