Devices

[Anonymous User]

I’ve had Now Tv for over year I have only one device entered and it will
Not allow me access. It says I have 4 I DO NOT. I will cancel
Payment as I cannot watch tv then they will help me.

[4268]

@Anonymous User pop onto chat ask them to reset your devices. Some devices look to system as new devices when they update.

[Anonymous User]

Thanks very much did as you said all fixed

[ukbobboy]

@Anonymous User @4268

Hey Cat

Just to let you know, the Now TV system has difficulty when it comes to smart devices or computers being updated, it sees each update as a new device, that's why you can have only one device, like a smart TV, and all four of your device slots used up.

Just remember to check My Account >>> Manage devices after a couple of updates.

Peace

UK Bob

[Anonymous User]

Thank you very much that sounds logical

Cat