19-08-2014 21:58
So I have 4 Devices listed and I have tried deleting some old ones to replace with new ones and the pop up appears at the top to say it was removed but they still show below and I cannot add a new device!
Annoying!
Solved! Go to Solution.
20-08-2014 21:53
Hi Jayjay66,
Thanks for your post.
Sorry to hear you're having trouble trying to remove and add devices.
An email will be sent to you shortly regarding this.
Thanks,
Sabrina
NOW TV Team
09-11-2014 20:48
I am also having the same problem, cannot remove any devices. Tried on multiple browsers, very annoying.
09-11-2014 20:53
Hi @Anonymous User
Thanks for getting in touch.
I will be emailing you shortly.
Kind regards,
Birgit
NOW TV Team
10-11-2014 20:11
10-11-2014 21:27
Hi @Anonymous User ,
Thanks for getting in touch.
I have sent you an email regarding this.
Karl
NOW TV Team
14-11-2014 19:07 - edited 14-11-2014 19:17
Hi, I am also experiencing the same issue. I've tried to remove devices on multiple browsers with no success, despite the confirmation message.
[UPDATE: resolved via Live Chat]
18-11-2014 7:45
18-11-2014 11:46
Hi @Anonymous User
Thanks for contacting NOW TV.
This should be resolved for you now, but please let us know if we can help you further.
Thanks,
Steve
NOW TV Team
18-11-2014 13:18
18-11-2014 17:23
Hi i have been having the same issue! please help
18-11-2014 17:53
Hi @Anonymous User ,
Thanks for posting.
That shoudl now be sorted for you.
Thanks
Simon
NOW TV Team