15-11-2016 24:22
31-12-2016 12:55
Shocking service just bought a day pass and not working on 2 devices
31-12-2016 14:37
@Anonymous User wrote:Shocking service just bought a day pass and not working on 2 devices
Out of interest @Anonymous User... What's the make and model number of the device(s) you're using to access and play NOW TV content?
[ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
Cheers
31-12-2016 17:05
Hi
It was on an android samsung tab and an android set top box which i have used successfully in the past, can you advise how i get my money back?
31-12-2016 17:28 - edited 31-12-2016 17:28
Hi @Anonymous User,
For security reasons all 'account' related issues are subject to the Data Protection Act, which means it's more appropriate for you to contact a NOW TV representative via the forums 'Live Chat' facility and make a 'direct request' to them instead of requesting them (or somebody who may be posing as them) to contact you!
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers
12-01-2017 17:24
12-01-2017 17:30
Hi @Anonymous User,
I suggest you have a word with the good NOW TV folks over on 'Live Chat'.... See my post above 😉
12-01-2017 17:33
12-01-2017 17:37 - edited 12-01-2017 17:38
Hi @Anonymous User,
For security reasons it's more appropriate for you to contact a NOW TV representative via the forums 'Live Chat' facility and make a 'direct request' to them instead of requesting them (or somebody who may be posing as them) to contact you!
You don't want somebody to steal your voucher pass code numbers do you?
12-01-2017 17:43
12-01-2017 18:08