16-10-2016 17:15
16-10-2016 17:20
Hi and welcome to the forum @Anonymous User,
Given that you have an 'account' related issue (which is subject to the Data Protection Act), you will need to contact a NOW TV representative via the forums 'Live Chat' facility and explain your requirements to them.
The easiest way of accessing 'Live Chat' is by using a Windows or Mac computer, along with various many makes and models of mobile phones and tablets (provided their screen resolution is high enough). Here's what you need to do: -
Cheers