Why cut off the internet on my home?

[Sara]

Good morning,

every 25th of every month I pay for your services. Today is January 18, 2024, why did you cut off the internet at my house?

[gavs82008]

@Sara 

You don't speak to staff here. See this link.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

Call the broadband team using the number from the below link.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1