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Anonymous User
Not applicable

‎16-12-2019 23:45

Very poor customer service

I am really fed up with the customer service via live chat, they do not grasp anything you tell them worst of all they can't do anything apparently regarding my issue.

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1 REPLY 1
gavs82008
Legend 5
Legend 5

‎17-12-2019 7:53

@Anonymous User 

Is it a broadband issue you have? If so there is a number you can call. 

 

Both TV and Broadband have different ways of getting in touch, see the below link. 

 

https://help.nowtv.com/article/how-to-make-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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