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Anonymous User
Not applicable

‎26-04-2020 10:47

Refund

Signed up today for the Entertainment pass. Realized how poor it is with 10 minutes. Spent the next 3 hours looking to talk to someone or find contact details to communicate with now tv. On cancelling my subscription realized I wasn't on the free 7 day trail! I would like a refund as I haven't watched anything on now tv and I have no intention of doing so either. Thank you

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1 REPLY 1
Saint1976
Elite 3

‎26-04-2020 11:04

@Anonymous User this is a community page where users help each other. Now TV staff do occasionally monitor the page but no one in a position to give a refund. You can submit a complaint but keep in mind that they are running a reduced service and may not reply for several days. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

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