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Anonymous User
Not applicable
‎08-12-2019 12:42

Refund

Hi I purchased a sky sports day pass but was unable to login and watch the match and as a result I would like a refund because time and money was wasted.

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1 Reply
gavs82008
Legend 5
Legend 5
‎09-12-2019 9:05

@Anonymous User 

The pass will remain on your account until you are able to watch it. So unless you know you won't be watching Sports again then it would be handy to keep it on. 

 

If not head onto Live chat, below link will start you off. 

 

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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