24-12-2022 22:02
Can I get some help as I’ve been charged 3 times for cinema subscription and I only started the membership on the 15-12-22
24-12-2022 22:10
@Matt
You’re best to go onto live chat to try get a refund. Make sure to click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
24-12-2022 22:11
Use this link to make sure no other accounts have somehow been created with the same payment details.
https://help.nowtv.com/article/find-an-account
