02-10-2023 10:06
Payment for what? Broadband?
https://help.nowtv.com/article/changes-to-your-broadband-membership
Your 12 month discounted rate came to an end? As the 12 month rate is not for life.
02-10-2023 15:54
Can you please post the affected three monthly payment amounts, plus the amount you were paying prior to these changes?
But at a guess, it’s the £3.50 increase Now emailed all its broadband users about - are you still using/monitoring the email address you have to Now?
Then the expiry of an £8 discount.
And finally the expiry of a £13 discount.
Does that fit?