02-10-2023 10:47
Landline not working, Hub reset last week, no dialing tone or incoming calls, although I am told a ringing tone is heard when calls are made to the number.
Tried all tests etc... Autobot useless.... Help Phone number useless...I haven't got an active phone line!
I use the line as a contact for Doctor, Hospital and close relatives for my 85 y/o Mother, as I have remote handsets throughout the house to save her panicking rushing to get to a phone when it rings, sorry, used to ring.
Hopefully someone at NOW will take interest, and answer this post for more details.
02-10-2023 14:00
Why not use your mobile to call as it needs to be logged over the phone. See link for number.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Within that link you can also fill out a form which you might be able to get sorted for the landline.