Payment Overdue yet bill states paid

[JV_Leite]

Hi,

Received an email stating I had an overdue payment.

In fact there is no payment in my Bank statement.

But on my NowTV account the bill appears as paid.

Bank accounts are correct and have not been changed since last month.

And this is only for Broadband, for the Entertainment Pass the payment went fine.

Please help.

Thank you,

João

[ukbobboy]

@JV_Leite 

Hey Joao

Give Now TV Broadband a call on the following number:

0800 759 1213 

They should be able to sort out your problem.

UK Bob