Money taken but can’t stream

[Sarahj1989]

The money has been taken out of my account but NowTV saying it got declined. Can anyone help please. 

[redchiz1]

Go to the green Chat online button near the top of the page here. 

[gavs82008 · Accepted solution]

@Sarahj1989 

You need to speak with staff indicated by @redchiz1 as we are just customers like you, so can only assume based on experience with the app/system.