01-12-2020 10:38 - edited 01-12-2020 10:46
I have been trying to login for a few months and keep giving up. The site will not accept my password so I changed it and either I get an error message at the new password site or it says the new password is OK and then I try to login with the new password which it will then tell me I cannot login at this time again. I am extremely frustrated and want to know the balance on my account for my broadband. I set up a second account trying to get help that way but still was not able to contact anyone directly or get the answer I need.
01-12-2020 10:58
@Anonymous User
Head onto Live chat to speak with Now TV staff.
https://help.nowtv.com/article/how-to-submit-a-complaint
Make sure to click "chat online"