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Boost - 1 month free trial

First, I had a popup which has disappeared offering me this trial.  It is nowhere to be found when I login.  Then I received an email offering me the same 1 month free trial, however the link doesn't work when I try to accept the trial.  It is not possible to use the chat bot as there are no options for this, nor is it possible to talk to a human being on the phone!  Nothing worse than setting customer expectations only to fail to deliver...

Any ideas how to resolve this?

Many thanks


Legend 5
Legend 5


Phone service is reserved for broadband customers only. You want live chat to speak with staff.

Make sure to be signed in and use the ‘How to get in touch’ drop down.

FYI that I do not work for NOW, just a NOW customer trying to help