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Anonymous User
Not applicable

‎20-03-2022 13:36

I can't access my account

I had my account set-up with a work email address and when I left the company I requested for it to be changed over to my personal email address.

 

When I login to my personal email address it is like I have no packages with NowTV.

 

I no longer have access to the work email account and if I were to try and re-set the password I can't as I have no access to the email address.

 

I don't know how I now manage my account?

 

 

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1 REPLY 1
redchiz1
Champion 2

‎20-03-2022 14:17 - edited ‎20-03-2022 14:20

Are you able to login to your account? You should be able to change your email there in My details & settings > Personal details. 

 

Otherwise, try live chat here.