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Anonymous User
Not applicable

Still billed for Entertainment Membership

Last month I cancelled my Entertainment Membership, but I just found out today that you have taken out £9,99 again this month. please return the money and make sure that you do not take the money for Entertainment Membership again.




Claus Petersen 

Legend 5
Legend 5

@Anonymous User 

Did you get email confirmation about the cancellation?

If you did and it got restarted I would suggest to put a payment PIN on your account.

This is a customer to customer forum. Expecting a refund from here won’t get you it. You’ll need to speak with NOW directly via live chat or email.

Both methods are in my signature below.

FYI that I do not work for NOW, just a NOW customer trying to help

What does it show under memberships in your account? You won't get it sorted out on the community, try live chat here