Still billed for Entertainment Membership

[Anonymous User]

Last month I cancelled my Entertainment Membership, but I just found out today that you have taken out £9,99 again this month. please return the money and make sure that you do not take the money for Entertainment Membership again.

Regards,

Claus Petersen 

[gavs82008]

@Anonymous User 

Did you get email confirmation about the cancellation?

If you did and it got restarted I would suggest to put a payment PIN on your account.

https://help.nowtv.com/article/change-payment-pin-parental-pin-settings

This is a customer to customer forum. Expecting a refund from here won’t get you it. You’ll need to speak with NOW directly via live chat or email.

Both methods are in my signature below.

[redchiz1]

What does it show under memberships in your account? You won't get it sorted out on the community, try live chat here.