20-11-2012 21:35
Hi,
How can I remove all my details from the NowTV website. It states that my account will be reactivated I watch another movie. I don't want this option. I want all my details (credit card, address, email etc) deleted after the trial has ended.
Thanks
08-12-2012 19:36 - edited 08-12-2012 19:37
hi can someone please tell me how i can completely remove my account from your system, i would like to get rid of all of my personal information and card details, this service is not worth the money, i want it all gone from your system, not just have auto renew turned off
08-12-2012 19:41
Hi paddles
Thanks for getting in touch with your query. Sorry to hear that you do not like our service :(. Is there any reason is particular you feel this way?
To cancel your account just follow the steps on this post.
You won't be able to fully delete your account however you are welcome to edit your profile on the NOW TV website and you can remove some of the details on there but we will need to keep some of the information for a period of time but this will be deleted in line with our data retention policy.
Hope this helps
All the best
Shannon
NOW TV Team
08-12-2012 19:44
08-12-2012 19:46
17-02-2013 20:21
16-08-2019 19:07
Was warned not to join this rip off, wish i,d listened. Oops, something went wrong again whilst trying to cancel subscription.
17-08-2019 15:02 - edited 17-08-2019 15:03
@Anonymous User
If a company is judged by how it performs when things are going right, NowTV is pretty damn good.
If a company is judged by how it performs when things are going wrong, NowTV has a way to go...😤
25-06-2014 13:56
hey! i need my account deactivated and my personal information removed now i dont want this!!!
27-10-2014 9:13
27-10-2014 9:55
@Anonymous User I'm assuming you are asking how to make sure you aren't billed at the end of your current pass? Visit My Account and just cancel any passes you don't want renewing. You can continue to watch for the period you've paid for assuming you are in your final month.