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Toddy
Newbie

‎01-02-2024 15:04

Direct debit

I haven't missed a payment you company all of a sudden can't process my DD

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2 REPLIES 2
Tompo
Scholar 2

‎01-02-2024 17:10

@Toddy 

NOW don't take payment using Direct Debit, when you joined you agreed to grant them a Continuous Payment Authority (CPA) to take regular payments using your chosen card details (credit/debit) or PayPal. Assuming you are paying by card, has this perhaps expired, been cancelled or reached it's limit?

gavs82008
Legend 5
Legend 5

‎01-02-2024 17:25

@Toddy 

Also you don’t and wont speak to staff on here. See this for information.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for

And payment for what? You do know NOW provide both broadband and TV streaming?

FYI that I do not work for NOW, just a NOW customer trying to help
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