01-02-2024 17:10
NOW don't take payment using Direct Debit, when you joined you agreed to grant them a Continuous Payment Authority (CPA) to take regular payments using your chosen card details (credit/debit) or PayPal. Assuming you are paying by card, has this perhaps expired, been cancelled or reached it's limit?
01-02-2024 17:25
Also you don’t and wont speak to staff on here. See this for information.
https://community.nowtv.com/t5/help/faqpage/title/what-is-community-for
And payment for what? You do know NOW provide both broadband and TV streaming?