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Kris33
First Poster

Delete account

Hi!

I was on seven day tryouts and now I was trying to cancel my subscription but I can’t . You tried to pay about Now Tv but I don’t have enough money on my credit card so it’s not letting me cancel subscription. How can I delete my account. I tried now tv but it’s not for me.

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RoyB Mentor 1
Mentor 1

Re: Delete account

@Kris33 

 

Get in Touch (all the options, and the best place to start):-

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.


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