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Anonymous User
Not applicable

Charged 4 times this month

Hi there,


I have been charged 4 times this month. Can someone explain and solve this issue? I cannot deal with a bot service. I need real HUMAN customer service as I demand my money back.




Legend 5
Legend 5

Hi @Anonymous User 


Are they for four different TV Memberships on the same account and what does it show under My Account > My Bills & Payments on here ?


Did you start any free trials and didn't cancel them ?


Does anybody else in the family have access to your account and if so have you added a Payment Pin to it ?


To contact live chat, click on the green chat online button from the link below where there will be a human person on the end of the web chat NOW service.