cancel
Showing results for 
Search instead for 
Did you mean: 
synthie
Advocate

lost my email account

hi there

 

i need to cancel my membership and am not able to log into the site. problem is, the email address that i have used no longer exists and i have tried all my usual passwords and not one of them works for it. i need to access the account to cancel but cannot do this as i can't change the password as the link goes to an email address that no longer works. help!

2 Replies
schnapps
Legend 5
Legend 5

Hi @synthie 

 

See if NOW live chat can assist on the matter.

 

Click on the green chat online button from the link page below to reach out to them.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

synthie
Advocate

definitely will do that, thanks for the suggestion!