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Jeffv
Newbie

Bill overdue

I got a email like most people get when they join now tv saying that there bill is overdue but when I go to previous payments or go to the month it says I have no payments due, it always happens to me then they cut me off which is very frustrating 

1 Reply
gavs82008
Legend 5
Legend 5

@Jeffv 

Sounds like a glitch, if your able to call the broadband team to find out what’s going on.

https://help.nowtv.com/get-in-touch/now-broadband-calls/making-a-payment

NOW Broadband Members can call us 8am–8pm, 7 days a week.

 

FYI that I do not work for NOW, just a NOW customer trying to help