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frankn · 12-09-2023

My NOW Broadband is scheduled to go live today and I set up my router kit as instructed. I have a master phone socket that's not pre-filtered so I went to plug in the provided Master Microfilter and the socket cover fell off (image 1 linked below). B...

frankn · 20-09-2023

NOW Hubs do not allow you to change your DNS server right? So if you have to do it on specific devices?

frankn · 13-09-2023

Well my expectations were low so this feels like a miracle but my internet is now up and running now and much sooner than expected after this morning’s call. It seems like they were able to flip whatever switches on their end - unsure if Openreach go...

frankn · 13-09-2023

Thanks @redchiz1 I’m hoping that’s the case! Unfortunately, I cannot confirm yet as my activation date came and went yesterday with no change. I called this morning and they said it’s a “3rd party issue” and the surveyor team will contact Openreach a...

frankn · 12-09-2023

Would the internet status light not even come on as amber if the wiring was completely missing in the socket? When I disconnect the broadband cable ends from either the router or the master filter, the status light goes off, so it is able to detect w...

frankn · 12-09-2023

How do I test the phone line? My broadband package includes the phone line rental but there is no hardware related to a phone line connection. Anyway, you're probably right, I'll keep waiting. I just wanted to make sure the fairly empty socket didn't...

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