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Now tv cut off our braodband on the 26th September...because of a mixup with payment on our side....we made the payment yesterday 9th October and they have not reconnected it....when we test the line for issues it says we have to make the overdue due...

Hi Everyone...does anybody know where to look for the reference number I was supposed to get so that I can backtrack any complaints and or cancellations...I cannot talk to anyone on the helplines if I can't find my ref number...I have set up the acco...