Every time I try starting the now tv app on Xbox one it simply says 'something's not right'. I can see from this forum that lots of people have the same problem, but I can't see a solution. Virgin provide the Internet. Can someone please sort this out, I paid for a sky sports week pass which has been absolutely useless as I can't even start the app! It worked fine about a week ago for two days, now all of a sudden it doesn't work, for over a week. I've tried reinstalling and following all the advice on the other threads.