my account

[Anonymous User]

hi it wont let me sign in but i think my free sky sports pass was applied can you check it says i need to accept t+c's

[SeeMoreDigital]

Hi and welcome to the forum @Anonymous User,

Sorry to hear you're having problems. First things first: -

• What's the make and model number of the device(s) you're using to access and play NOW TV content?
  [ie: a NOW TV 'black' box, a NOW TV 'white' box or a NOW TV 'Smart' box. Or a 'Games Console' of some type, a 'Set Top Box' of some type, a 'Smartphone' of some type, a 'Tablet' of some type, a 'Windows PC', a 'Mac' computer or another type of device]
• What things have you already tried to get your NOW TV playback device working again?

Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!

Cheers

[Anonymous User]

im playin it through xbox but i tried to make account put my sky pass in but i wouldnt accept my card then tried it all again and it says i already have account with that id so i tried to reset password but still wont let me sign in saying i need to accept t+c's but then still says my card details are incorrect is it because maybe my girlfriend has used this card before

[Anonymous User]

can you help??

[Anonymous User]

hellloooooooooooo

[Andy]

@Anonymous User

Welcome to the forum. It sounds like there might be a bit of a mix up with either cards or logins, so I'd recommend going onto live chat and explaining what's happened, they'll be able to help you in real time rather than waiting for replies on here and also they can help check your login and card details. 

You'll find the button for live chat on this page

http://help.nowtv.com/contact-us/Sign-up-1014